United Kingdom
Review of Herz P1 Smart Ring
Wore mine for 11 days and noticed the app hadn't updated my latest data. Found the ring to be completely dead, it won't charge and the app no longer detects it. So far Customer Service have only told me to try different charging cables or power outlet and clean sensors, all of which I'd already done anyway. I better get a refund or replacement otherwise the bad reviews will be posted wherever I can. Watch this space....
Review of Perch & Parrow
Fast delivery and received some very well packaged mirrors for the garden
Review of Hastings Direct
Doubled my premium on renewal. Managed to talk to someone and got it reduced. Then they emailed me to say full amount was due. After 50 MINUTES on the phone managed to get sorted that it was direct debit (as I'd already been with them the year before. Two weeks later they cancel my policy leaving me with NO COVER when my husband had already gone out in the car. Absolutely rubbish, would never recommend them and never touch that company again.
Reply from Hastings Direct
Hi Carol,
Thanks for your review, we’re sorry you’re unhappy your policy was cancelled.
We always let our customers know in advance why we need to cancel a policy. You should’ve received a letter or email, depending on your preference, explaining the reason and the date we’d cancel it from. We’re sorry if you didn’t get these.
Thanks,
Nicole, Social Media Team
Review of Dyefor
Dreadful Quality and expensive. Purchased the airport arrivals wrapping paper as a colleague was leaving for a new job as cabin crew and thought this would be funny. Bought 3 sheets which come folded, so useless unless you wrap something tiny. Also as soon as you start handling the paper to try and wrap something then the print starts coming off, i don't seem to be able to attach photos. It's a nice idea but I've wasted £14 on this and could've bought her something else for the money.
Reply from Dyefor
Hi Carol, I am so sorry to hear about this, we would normally recommend purchasing a roll when wrapping a larger present, but I can understand your frustration. Our wrapping paper is of high quality and so I am unsure why the print has come off. If you contact us on our webchat I will find a way to sort this for you. Kind regards, Henry
Review of Happy Mammoth
Used Ultra Potent Hormone Harmony for just over 2 months (3 bottles of 24 day's tablets as you have to take 3 per day). I can honestly say it made no difference to my symptoms whatsoever. It's an expensive waste of money in my opinion.
Reply from Happy Mammoth
Hi Carol,
Thank you for getting in touch and sharing your feedback with us. Your insights are incredibly valuable to us as we continuously strive to enhance our services at Happy Mammoth.
We’re sincerely sorry to hear about your recent experience, and we understand the frustration it may have caused. Please know that we are fully committed to addressing your concerns and improving your overall satisfaction.
We are sorry to hear that our supplement didn’t work out for you.
To better assist you, we need more information about your order and account.
If you could share your information with us, either here or at reviews@happymammoth.co (order number and name on the account). This will allow us to gain a clearer understanding of your situation and find the best possible solution for you. Please note reviews are not linked to customers' accounts. When you reach out, please include the subject line: "review: requested details."
Once again, we apologize for any inconvenience this may have caused. Your satisfaction is our top priority, and we’re dedicated to resolving this matter to your satisfaction.
Wishing you a wonderful day ahead!
Happy Mammoth.
Review of MoneySuperMarket
Reply from MoneySuperMarket
Thank you for your feedback! We appreciate you taking the time to leave a review.
Review of InPost UK
Reply from InPost UK
Thank you for the 5-star rating! We're delighted to hear you found our service fast and efficient.
Review of Checkvehicles
SCAM! You make the payment and nothing happens. Received link on FB messenger, don't use it!
Review of UberEATS
Had a McDonald's delivery today which was absolutely stone cold. Tried the chat help thing which got me nowhere, was just told my order arrived in a reasonable amount of time. Would never recommend using this service to anyone
Review of Seasalt Cornwall
Review of Carphone Warehouse Part of Currys.
Advisor or Sales person that sold me my upgrade was inexperienced and messed up my trade in, causing me to miss out on a deal to receive an extra £125 on top of my phone price. Turns out I didn't get a trade in at all as my phone wasn't eligible even though he said it was. Staff need to be trained properly before being put on the phones. I would not use carphone warehouse again as it's easy to get ripped off.
Reply from Carphone Warehouse Part of Currys.
Hi Carol,
Thank you for your review, we are sorry to hear that we have let you down, We'd like to get this looked into further.
please contact us via email on trustpilot@currys.co.uk with a copy of the review, (required customer detail) and also CTP00788 as a reference number in the subject line of your email address.
Kind regards Jim
Review of DPD UK
Driver was patient waiting for me to get to the door - so many don't!!
Review of Cat Tree UK | FR | DK | IT | NL
Order was despatched in 2 parts, over a week apart and chasing up for a delivery date was difficult (this could be because it's an external company). The quality of the cat tree was good but due to the fact there are no dimensions of the top (Barney's Penthouse) it turned out way too small for our cat who is a large breed. Height is great but as this isn't a returnable product we will have to try our best to adapt it ourselves as spending £330 on a product that's too small isn't great. Won't post any pictures as it will be butchered by the time we've finished.
It would be useful to put the whole dimensions on the website rather than just height. This will help other customers.
Please be sure before buying this product as you can't return it.
Review of Lorel Diamonds
Was granted a virtual appointment so I could look at some diamond rings to see how they'd sit next to my wedding ring and the assistant was super helpful. Ordered a 5 diamond ring and was kept informed at all stages of production and despatch. Would definitely recommend and would use them again.
Reply from Lorel Diamonds
Hi Carol,
Thank you for your review!
I am pleased to hear you were happy with our virtual appointment service and everything else, it was a pleasure to help and create the ring for you!
Kindest regards
Jayne
Review of Petgevity
Review of Shark Clean UK
Quick service and great product (Flexstyle 5 in 1 Hair Styler with case)
Review of RAC Breakdown Cover
Super quick arrival and went the extra mile to try and fix us. When they couldn't they came back once it was booked in somewhere to recover it there for us
Reply from RAC Breakdown Cover
Good evening Carol,
Thank you for taking the time to leave feedback and if you need anything else, please don’t hesitate to reach out to our team on Facebook or Twitter!
Thank you,
Ajhar
Review of Inscripture Memorial Jewellery
Bought a suede bar bracelet, in hindsight not a good choice of style, hence the 2 stars. One of the knots on the suede constantly comes undone which is disappointing. The silver bar doesn't sit flat on your wrist due to the suede behind it and it's really difficult to get the bracelet on and off yourself. HOWEVER, I absolutely cannot fault the sentiment and quality of the engraving, it's like my Mum inscribed it on there herself. My advice would be to pick a different style of jewellery...
Review of Sainsbury's Bank
Great service. Its super easy to make a claim, they deal directly with the vet and using the Pet Portal is really convenient.
