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I as card owner tried to accept an insurance quote using the Tesco website. This attempt failed because the website security seems to prevent payment from a card(mine) other than the primary insured person (daughter). Two cards from different banks were both rejected and both were used elsewhere successfully. Both cards were validated successfully by their banks.
On return to the Tesco website the insured's name had been reset and the payment not accepted. How can you improve, simple, test the software!
The telephone payment could not be achieved by the agent using his computer either and had to be concluded "manually". The whole process taking over an hour.

I was looking for a particular pair of tennis shoes which I found on Tradeinn at the lowest price I have seen. I ordered them on 11 June 2013. So far so good.

The package then sat on the delivery lorry for three days while the driver tried to deliver. His job was made more difficult because he had only a partial post code and could get no response to his requests for further information.

I sent a complaint to GLS explaining what had happened. I had no response then or now.

I finally received my order on 27 June. Two weeks is actually not a very lengthy wait, but really the communication could be much more effective.

Summary:
Customers - buy from TradeInn.
Tradeinn - improve the delivery system or possibly select another delivery company you know which!