Not very good management and inefficiency.
I recently purchased some tennis stuff from Smash Inn. Due to the insufficient stock, I was informed by Smash Inn 3 times to change my order. After changing some items of my order couple times and confirming my final order by Smash Inn, still Smash Inn did not send all items I wanted and missed two items. From doing the online order to receiving the order, it took one month. Now I am waiting for the refund for the missing items from Smash Inn.
March 6, 2013
Unprompted review