AR

Arthur

Spain

Reviews

Review of UK Electrical Supplies


Rated 5 out of 5 stars

First time user and everything went fine! thank you.

As a first time user this all went well. I will use you again, and recommend you where appropriate. I particularly like the delivery tracking which is very easy to use without having to key in lots of references. Well done on that. Some other companies could definitely follow your example.

December 17, 2014
Unprompted review

Review of The Internet Electrical Store


Rated 2 out of 5 stars

1st Item Faulty-replaced. 2nd Item faulty - couldn't be bothered with rigmarole. No More.

I order a lighting dimmer switch of a style I have several of. When it arrived it worked but not correctly. It randomly turned on and off and then wouldn't turn on at all. I sent it back and received a replacement several days later. The second one was also faulty, it turned on or off when any other electrical item in the house was turned on or off. The other 2 switches on similar circuits from another supplier were fine. I'm afraid I couldn't be bothered to go through the rigmarole of sending it back again as it had arrived while away on holiday and the returns date would have expired. Pity really because I was going to buy several other expensive items from them. They seemed nice to deal with.

January 29, 2013
Unprompted review

Reply from The Internet Electrical Store

Sorry to hear this, we have a direct customer service email: customerservice@theinternetretailer.co.uk

Electrical items can sometimes be faulty or installed incorrectly.

I'm afraid we would need the product back for investigation & I think the 2 stars is completely unjustified.

Thank you for taking the time to make a comment.

The Customer Service Team
www.theinternetelectricalstore.com

Review of kenable