Error upon error and still no donuts
Ran out of stock of the beer in the order, informed me 3 days before delivery, arranged a replacement for the same day, said they couldn’t send that order now and then arranged for the next day to be delivered even though I wanted it for an anniversary present and they never even arrived!! Paid nearly £60 for something that didn’t even bother turning up after all of the errors made. Still trying to get a refund. Do not order from these cowboys.
August 8, 2024
Unprompted review
Reply from Crosstown
Hi Gabrielle,
I'm really sorry to hear what happened to your order,
Thank you for sharing your order ID, I have processed a full refund, and will also reach out on email,
Apologies,
David
Crosstown Customer Service Team
