Lisa

A great experience from start to finish the store is bright and inviting and had the best selection of small sofas that we were looking for.
The sales consultant was easy to talk to he listened to our requirements and guided us through our options.

Very pleased with the service offered from this company I requested a test kit on a Monday I received it on the Tuesday I then returned it on the Wednesday and I received the results on a Friday. I thought the price of the test was reasonable and I was able to get some answers quicker than it would take getting to see a GP let alone having the blood test taken. I can now take these results to my GP to discuss further.

My parcels are always delivered when I expect them but the timings aren't always great, the times are often changed from what I am first told. My packages are never damaged.

Poor, I was asked if there was a safe place for my delivery to be left if I was out. This was ignored although I did happen to be in at the time the driver just left my item on my doorstep in full view of the road before I could answer the door. Just because there was a car on the drive don't assume someone is in.

Great shopping experience Next have lots to choose from and many different brands.
The stock is always good and all the sizes to choose from and generally the items arrive the following day sometimes you might have to wait a couple of days but you are always kept informed.

Great experience from start to finish. I ordered from an independent retailer and the service I got was great and what I would expect, the salesman knew all about the Stressless products and advised me on the chair that would suit me.
I was told it would take 9 weeks for my chair to arrive in fact I got it 7 weeks later so happy days.

From previous experience I never had any issues with this company but over the last 6 months they have gone downhill fast, yes the communications are still the same but the actual couriers themselves apart from the odd few are letting themselves down by not delivering parcels until really late in the evening after 10.30pm on a few occasions this is not acceptable especially when I have parcels to be collected also and I am not leaving them on my doorstep at that time of the night.

Lovely cards good price and easy to order and a speedy delivery

We received a great service from the moment we walked into the store, we was asked if we would like any assistance in which we did and the lady at the till advised us on the best way to care for our new knives and recommended the knife sleeves which we purchased.

A great service I was able to choose the delivery day which is helpful so I knew I would be in. the communication was good with delivery updates both via email and text message and I was even phoned before the delivery was made.

Great! first time of ordering through the Denby Pottery website although we have purchased many Denby items over the years from a well known retailer and we are not disappointed they had exactly what we were looking for.

Great delivery info you are always sent a text or email to let you know the delivery time and name of your courier and if you need the parcel delivering elsewhere etc you have the option to to tell them.
The couriers are always on time and from experience always friendly and helpful.

First time of ordering with Roka and everything went well from start to finish. I found the back pack I was after and it was in stock and ordering was easy and straight forward. I received the bag with a couple of days of ordering very good.

No Problems with any of the deliveries I have had recently they are all delivered on time and either handed to me or left in a secure place.
My regular delivery lady is 100% but some of the stand ins are not so great.

Great selection of Christmas cards and reasonable prices to.
And a quick speedy service.

Great communication and my deliveries are always made within the time slot given. The couriers themselves are always friendly and polite.

My parcels arrived on time and delivered by a friendly courier

No issues what so ever I get update emails all the time to say when my order is being delivered and if there is a change in the time another email. My regular courier is amazing and has been delivering to my road for years she is well known and liked

Great selection of stock and quick delivery and if there is a delay for any reason the communication is always good

All good my delivery was on time and delivered with care and my courier is fantastic