MW

mr woodward

United Kingdom

Reviews

Review of Mackenzie Hodgson Insurance


Rated 4 out of 5 stars

Good price for 2 bike insurance…

Good price for a 2 bike insurance policy
Any questions answered at the time I was on the phone

July 1, 2025

Reply from Mackenzie Hodgson Insurance

Thank you for taking the time to share your feedback with us. I'm pleased to hear that you found our prices attractive and that your questions were addressed during your phone call.

If you have any more questions or need further assistance, please don't hesitate to contact us. We're here to assist you!

Kind regards,

Kristy-Ann @ Mackenzie Hodgson

Review of Policy Expert


Rated 1 out of 5 stars

Automatic renewal Policy Expert

Be aware of automatic renewal
Had a renewal quote from policy expert for house and contents 2nd week in May, significantly higher than the previous year, i did a search for insurance for the same cover and found one 37% cheaper, i contacted policy expert, i spoke too them in person, they could not match or get near the qoute, I cancelled the policy and auto renewal, now 2 weeks later, auto renewal not cancelled and they have taken the payment which as made me over drawn, also it was taken 4 days before due date, yes I will get a refund, yes customer service sorted the issue out, but now i have to wait upto 3 working days for the refund, AND find the extra money to pay for the new insurance

June 15, 2024
Unprompted review

Reply from Policy Expert

Hello Mr Woodward,

Thanks for taking the time to leave us your review.

When it's time to renew your policy, your premiums might go up, even if your application details stay the same. The insurance industry changes a lot, so it's a good idea to compare prices and cover to make sure you're getting the best deal.

We've reviewed the call that you had with our agent and found that you weren't opted out of renewal as requested. Please be assured that we've passed this feedback to the agent in question to ensure this doesn't happen again. We're sorry for the inconvenience this had caused.

When a refund is determined, it is issued right away, however, it does depend on when your bank will release the funds into the account which is the reason we give a time frame of 3-5 working days.

Should you wish to discuss things further or if there's anything else we can help you with, please get in touch at homereviews@policyexpert.co.uk.

Thanks,
Nisha

Review of Halfords Autocentres


Rated 4 out of 5 stars

Unable to pick a delivery DAY

Buying a socket set,spanners and a torch, 3 sets of each, good prices, all was easy to do, the only issue is,not everyone is available for next day delivery, no where is there any where to select delivery day/date,this needs to be addressed, in the end,i had to contact via phone to try and get this sorted,apart from this,all was a smooth transaction

September 2, 2022
Unprompted review

Review of Pets at Home


Rated 5 out of 5 stars

On line order

On line order
Had a slight hiccup with my on line order, thanks too Rachel F, it was sorted within 10 minutes, missing items to be delivered next day, all sorted

April 4, 2022
Unprompted review

Review of VetShop.co.uk


Rated 4 out of 5 stars

I have a regular order

I have a regular order, always informed of next delivery date, slightly dearer than Amazon due to having to pay for delivery, but order never messed up as Amazon did on numerous occasions, will continue to use so long as competitive prices

March 6, 2021
Unprompted review

Review of Garden XL


Rated 5 out of 5 stars

FANTASTIC

order placed for hunter wellies one day,arrived the next,this is the second pair I have orderd as no one else can better the price or service

December 7, 2011
Unprompted review