Review of Razer


Rated 4 out of 5 stars

Expensive returns, fast order processing

Very fast shipment and order processing. Support understands what you’re trying to do without the need to repeat yourself (surprisingly uncommon these days).

Returns could be easier. To make a return, you need to submit a specific type of support ticket. However, this ticket goes first to the general support team, who then have to forward it to the RMA team, creating unnecessary delays.

Shipments are sent to Europe from Hong Kong, making returns extremely expensive. If you’re buying directly from Razer, make sure you truly want to keep the product. Otherwise, I would recommend purchasing from local retailers instead.

October 11, 2025
Unprompted review

Reply from Razer

Hello Pal,

Thank you for rating us. We are always looking to improve our services and products for our users. Rest assured that your feedback will reach the development team. To further assist you, please send us an email at feedback@razer.com with your case number so we can look at it and understand what happened. Do include the link to this post for our reference.


Best Regards,
Razer Customer Advocacy

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