Said nothing about $9.99 membership every month
Tried to sign up for free 4 nights for doing survey. Took my credit card . Now wants to bill me $9.99 a month
Update: they refunded $99 .00 but there are still 2 $99 charges! They charged my card 3 times! I had to shut down my card for fraud!
Long hold time on customer support line!
Reply from Booksi
Hi Marisa,
We're saddened to hear that your experience with Booksi didn't meet your expectations.
Your feedback is crucial to us as we continuously strive to enhance our services. We apologize for any inconvenience you encountered during your vacation.
We'd like to learn more about your specific concerns so that we can take appropriate actions to prevent similar situations in the future.
A representative will be reaching out to you shortly, but please feel free to also contact us at support@booksi.com. We will work to address your issues promptly.
Best Regards,
Booksi Support Team