Review of UPS Ireland


Rated 1 out of 5 stars

Never trust UPS to deliver your parcel safely.

I’ve had three recent UPS “deliveries”. Their advance email states that a signature is required for delivery. Not only is this a lie, but their drivers just drop the parcel at your door and leave. They do not ring or knock on your door to advise a parcel has arrived.
My latest delivery was made to the wrong address approximately 5 km from my house, 90minutes before my earliest expected delivery. If it wasn’t for the honesty of that individual, I wouldn’t have received my parcel. Incidentally, the parcel was correctly addressed and included my post code. I have advised the sender of the level of service that can be expected of UPS and now I am considering not using any business that uses UPS as their preferred delivery partner.

October 23, 2025
Unprompted review

Reply from UPS Ireland

Hi Diarmuld, we're really sorry to hear about your experience with us. We always aim to ensure that our customers' important deliveries are made efficiently and effectively, and we will continue to work on ensuring that future deliveries are successful the first time. Kind regards, Raja