I still don’t have my couch
I still don’t have my couch. I received part of it. I ordered this over a month and half ago. No explanation for this delay. Information on the status has been incorrect. I’m so deeply disappointed. I hope others are cautious before ordering
October 14, 2025
Reply from Burrow
Hi Javier,
We’re sorry for the frustration and delay with your order. It appears the final section of your sofa was lost in transit, but it appears as though a replacement has already been confirmed and issued. We truly appreciate your patience while we work to resolve this for you, and hope you’ll be able to enjoy your complete sofa very soon!