Such an unpleasant experience
Order No:50267712856
If I could give zero stars, I honestly would. The return process with Shredded Variants has been awful. I’ve been trying to return an item for days and it’s been impossible.
I have an account, but because I checked out as a guest this time, I can’t access any proper return options. There’s no visible button in the email to start a return, my email and order number don’t work in the return portal, and there’s no direct email address to contact them.
I tried calling ,the number isn’t recognised. I tried live chat , no one ever connects. Even their own “how to return” page is broken and says “something went wrong.”
It’s honestly unacceptable how difficult they’ve made it to get help or process a return. They seriously need to fix their returns system and make it easier for customers to reach them.