I purchased the dip powders and only once I got the product and followed the instructions online was it made clear that it takes at least 2 hours to do. They didnt advise on the fact that you need special removal kits either. When it started to cracked and chip, I had to use the closest I could find to pure acetone to remove it. This damaged my nails. I contacted them to get a refund and return the products and they will only give me a 35% refund. They advertise 100 day money back guarantee, however you need to read the fine print and realise its very unlikely you will get the money back.
Poor communication and not providing any solution via email and repeatedly suggest I speak to a consultant on how to use the product. I spent a lot on a kit which wasn't accurately advertised. Very disappointing.