I had an old account that I had used when I was living in another country. Yesterday I logged into it and updated my address, phone number, etc. to match the new country I'm living in.

The next day I receive an email saying my account was banned for having fake details, hello? I just updated my details precisely to make them correct.

Contacted agent support and they said they will keep my account banned.

What a terrible service, will not use this platform again.