Sell Crash Damaged Cars
They sold us a vehicle with significant accident damage despite providing a 200 point checklist stating no evidence of accident damage.
Took over two months to get the rejection accepted and a refund as apparently cosmetic damage is not covered under the consumer rights act so they obviously have no idea of the law or just blatantly disregard it. They are now refusing to reimburse the costs incurred as a result of their breach of contract so will be looking forward to seeing them in court.
Reply from Big Motoring World
Hi Adam,
Thank you for bringing this matter to our attention and expressing your dissatisfaction with the service you've received from Big Motoring World. We apologise for any inconvenience or frustration caused by the issues you've encountered with your car.
I am so sorry to hear that the vehicle's condition did not meet your expectations. We do request that customers physically inspect the cosmetic condition of the vehicle prior to taking collection.
Unfortunately, we have been unable to locate your details and we have yet to receive a response to our request for further information via Trustpilot.
Please get in touch at bigassist@bigmotoringworld.co.uk with further details including your vehicle registration so that we can look into this further.
Kindest regards,
Big Motoring World