Review of AAA


Rated 1 out of 5 stars

Changed for the Worst

I used AAA for years and had a good experience, but as the years went on the experience worsened. I became angry with AAA after they wanted to charge me for the 3rd or 4th visit in a year, but the reason I needed so many is that they would come to fix my battery and would say they could fix it but then the same issue happened a few hours later. I eventually canceled my membership. At that time, they would tow for free up to 20 or 30 miles.

They sent me an offer to renew for $57 a year and a free household member. My car had a flat tire, so I thought it would be worth it to renew so I could tow my car to the shop and I figured it's helpful to have. When I looked into it, they had changed the terms and only offered 5 miles free towing. This was shorter than what I needed, so I figured I would sign up for the monthly plus membership. I signed up and called to get my car towed. The woman stated that because I just signed up it would be an extra $65 unless I waited until midnight. My appointment is for tomorrow, so I said fine, I'll pay, even though I already paid for the full month.

Later in the phone call, she stated that I would only have 5 miles of towing because they make you wait a full 7 days to access plus member benefits EVEN THOUGH YOU PAY FOR IT. I was pissed and told her to cancel the request because that's ridiculous and not worth the cost. I'm so dissapointed in how greedy this company has become. It makes no sense that you pay for a service that they do not provide. They need to offer a discount for the first month because you can't even use the service you're paying for. Not worth it at all.

October 19, 2025
Unprompted review
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