A great assistant, terrible wait
Trying to contact EDF was a nightmare. But once I got to speak to an assistant, things changed and he was very helpful and pleasant. I had about 4 queries and he got me through all of them patiently and sorted things out.
October 17, 2025
Reply from EDF
Hi Jennifer, We appreciate you sharing your experience. We're sorry to hear you had trouble contacting us initially, but we're happy that our assistant was helpful and resolved your queries patiently. Thanks for your feedback. Thanks, Heidi