While my therapists and the group sessions were at par with a therapeutic session- the ethics behind a subscription model is a bit iffy. Most of people needing therapy are in a state of emotional turmoil and getting caught in another subscription model that just dips from your pocket isn't the greatest idea.

If they had options like an appointment once a month/bimonthly/ and or weekly or by appointment then it would make more sense. But then you also need to know that their therapists are going to show up/not have connection issues as well. And if you miss an appointment - they take the weekly fee AND 20$ extra on top of that. Hardly ethical there. I know therapists usually have a no-show fee but it is not above or beyond the fee already paid for the session. so paying extra isn't something I think a regulated company would participate in.

they did reach out when I complained about one therapist referring to people in the class as trolls and seemed to take it seriously although I'm unsure if the therapist ever got the feed back that that is hardly the way anyone should talk to anyone let alone being the leader in a therapeutic environment. so that was medium hopeful.

It also doesn't make sense if you are living in canada because your benefits will not cover this program. Possibly for some of the aforementioned iffiness around the ethics of the subscription model as well as not being regulated under Canadian colleges or associations. So you need to want to freely spend 85+tax a week = 340$ a month which after a year is 4800 a year.

So again, great therapists, great schedules, but needs more options for people not being able to afford weekly sessions. I was offered a reduced rate for my position but it was still weekly at 72 ish bucks a week. still locked into weekly.

also, I think it would behoove people to move away from subscription styles as the only option because for the most part people are starting to equate it with scam like existences and leaves people feeling uneasy about what they have been partaking in.