Disappointed and Frustrated with My Experienceis is my first time ever writing a…
This is my first time ever writing a review, but I feel it’s necessary after my bad experience. I ordered three dresses from Charleston Boutique (not to be confused with The Boutique Charleston). The first red flag was that shipping took over two weeks. The second was that none of the dresses had any tags on them. The third red flag was the poor quality.
All three dresses were too small, so I checked their return policy before ordering, which stated, “Customer responsible for return shipping.” That seemed reasonable. However, once I requested a return, they immediately replied offering me 25% cash back, 50% store credit, or a free replacement — none of which I wanted. I just wanted to return the dresses.
To my surprise, the cost to return the items was $64! Between the slow shipping, missing tags, poor sizing, and outrageous return cost, this was an extremely disappointing experience. I will not be ordering from them again.