I am absolutely appalled by this…
I am absolutely appalled by this service they get you to join for £39.00 “UNLIMITED ACCESS Of TUTOR” but in fact you have to pay for details to be released around £25 or more. These people after me cancelling, took out £39 from my card 15/10 and notified on 16/10 of the error and will not refund my money back
Reply from Superprof UK
Hello,
Thank you for taking the time to leave a review via Trustpilot.
We're sorry to hear of your disappointment about our platform, the fee structure and any inconvenience that this may have caused.
It is clearly stated on our payments page when you entered your bank details, that the Student Pass is a £39 non-binding 30-day rolling subscription.
Please know you can reach out to our customer care team at hello@superprof.com if you would like to discuss anything further.
Regards,
Superprof