Awful. They ignore your phone calls and emails. Overcharged massively for basic work (£200 for brake fluid) and after I paid the amount, I was told my car would be next on the ramp and back with me the same day. After having zero communication despite my 3 emails and 10 phone call attempts, my car was returned on the third day of them having it. Just randomly showed up.

I told them about part of the car hanging off and that I'd like it fixed only to be told they won't and "you have bigger issues to worry about".

Both rear tyres needed replacing but they only replaced one and put the other as advisory, despite having to work on the suspension on that side of the car anyway.

All in all, horrible experience and despite paying them over £2000, I now need to find a garage to do the repairs this company couldn't be bothered to do. Or maybe not capable of doing as I had to explain over the phone to them how to open the bonnet (if you can't do that, quite concerning)

EDIT: Funny how I get a response here quicker than any of my emails or contact attempts from yesterday and earlier today. As for emailing customer services, I have done that several times already and have been ignored so I don't see why doing it again would be any different