I APPLIED FOR A LOAN THEY ILLEGALLY DENIED ME BASED ON MY INCOME THAT SHOWED UP IN THE BANK AFTER GIVING ME THE RUN AROUND FOR OVER A WEEK. I HAVE PROOF OF MY INCOME THROUGH DIRECT EXPRESS BECAUSE I GET DISABILITY INCOME
October 14, 2025
Unprompted review
Reply from Explore Credit
Thank you for sharing your feedback with us. We sincerely apologize for the frustration you've experienced during your loan application process. At Explore Credit, we value all our customers and strive to ensure that every application is reviewed fairly and in compliance with lending regulations.
We understand how disheartening it can be when expectations are not met. Your concerns are important to us, and we would appreciate the opportunity to understand your experience better.
Please reach out to our support team at 844-355-5626 or via email at support@explorecredit.com. We are committed to addressing your concerns promptly and providing clarity on your situation. Your feedback is vital in helping us improve and better serve our customers. Thank you again for your understanding.