These people are the biggest scammers. Firstly I didn’t realise I was purchasing a subscription!!! Then after I cancelled it via email they continued to charge my card and send the products.. it took over a month for them to acknowledge my email at all and took a payment without authority. they are claiming they can’t offer the refund as i have the goods. i can send them back at MY COST and they will process the refund. I’ve told them that I’m happy to return said product but i’m not paying for it. i’ve now threatened reporting the transaction as fraud and reporting them to the ACCC.