First of all, the product worked great. it has all the features I was looking for. I didn't have any issues but when I had questions the developer Uzair Hanif would respond right away. When my client changed their operating procedure and we no longer needed the plugin Muddasir Hayat gave me a refund for the unused time, no questions asked and no problems. Another big plugin maker wouldn't give a a refund, even though it was only two days after renewal. I really appreciate that kind of business.