Review of Sofology - Nottingham


Rated 1 out of 5 stars

*AVOID Sofology store at GILTBROOK at…

*AVOID Sofology store at GILTBROOK at all costs, buy elsewhere.
We ordered a high end sofa / suite, the salesman Matthew promised certain items would be included in the deal if we purchased, he lied and charged us in full when the invoice arrived by e mail after we left the store.
Called his manager Zenon to cancel, very abusive & derogatory saying his employee never offered the deal, we could not cancel (again another lie) AGGRESIVE, arrogant worse than car sales men attitude. And NO GTE delivery before Xmas as was advertised throughout the store, pressure sale place the order now might be a chance, told more likely after Xmas!
DO NOT BUY HERE, horrible place & people!
S Raynor

October 4, 2025

Reply from Sofology

Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards