Review of Makemytrip


Rated 1 out of 5 stars

Very bad experience with refund…

Very bad experience with refund department,
It look very poor service of communication with customer service,
They kept so difficult to contact and accessed for all customers
Specially refund department is very poor and bad service,
They dont have proper centralise communication system which in other companies has
They asked same question and finally the customers is not receiving his rights
Its look like kind of cheating or wate of time
Still i am waiting for my full refund even i contacted them multiple times
Very bad service as per refund department
Thank you

October 14, 2025
Unprompted review

Reply from Makemytrip

Dear Valued Customer,

We sincerely apologize for the inconvenience caused the experience sounds truly frustrating.

Could you please share your booking ID and any other relevant details such as your registered email address or mobile number? This will help us assist you more quickly and accurately.

Warm regards,
MakeMyTrip Care

Advertisement