Marissa helped me change my credit…
Marissa helped me change my credit points from the US to the UK so quickly and easily! Sadly I wish they did full refunds and not just store credit, as it’s not cheap! But lesson learned. Regardless, the customer service was fantastic x Thank you Marissa!
Reply from Hello Molly
Thank you so much Clare! We're so happy that you were pleased with the service that was delivered to you by Marissa.
We value you as a customer of our brand and we hope you love your future orders with us, but if you are not completely satisfied with your purchase, our UK customers can make a return for a refund or store credit of your choice via our online return portal - https://www.hellomolly.co.uk/pages/returns.
If you need additional assistance at all, feel free to reach out to our support team and they will be happy to help! :) xo