RLT HELPS
Anna thank you for reaching out. I received my 2 knee pads and have been using one of them twice day on my knees since receiving them I have osteoarthritis and CPPD in my knees and these help the ache I get in them. I try to avoid cortisone shots as they help but destroy cartilage and I feel using RLT has helped me go 15 months without the shots. I do like the new adaptor and the battery so far is easier to use.on the knee pads. I have been an RLT user from Novaa lab for more than 4 years and feels it has helped my knee pain. One improvement is you need a better manual to explain how to use it ( pulse steady power length of time etc). . I had to do a lot of other reading from other sources to figure out how to use it. Again thanks.
Reply from NovaaLab LLC
Thank you so much for sharing your wonderful feedback, and we truly appreciate your continued trust and loyalty over the past four years! It’s inspiring to hear how red light therapy has helped you manage osteoarthritis and CPPD in your knees — especially in helping you go 15 months without cortisone shots.
We’re also glad to know that you’re finding the new adapter and battery easier to use with the pads. Your suggestion about improving the manual is greatly appreciated, and I’ll make sure to forward this to our team so we can make the instructions clearer, especially regarding pulse, steady modes, power levels, and recommended session times.
Thank you again for taking the time to share your experience — feedback like yours helps us continue improving. Please don’t hesitate to reach out if you have any
further suggestions or need assistance with your device. :)