Review of ThredUp


Rated 1 out of 5 stars

I ordered from thredup a few times now…

I ordered from thredup a few times now and I’m usually satisfied with my orders. My last order however, was beyond unacceptable. The photos were COMPLETELY edited. I had ordered jeans which clearly were shown to be bootcut and were labeled as such in the caption. I received PENCIL LEG JEANS!!! Not sure how this could be mistaken. Extremely upset over this. I’m in college with no way of transportation so I cannot return the item without a hassle, it’s not even worth my time to deal with this company any further. Beyond disappointed, wanted to order more from this company. this is insane to me.

October 11, 2025
Unprompted review

Reply from ThredUp

Hello Kaitlyn! We're sorry to hear that you received an item that may not have matched our description.

Our team closely inspects each and every item that gets sent to customers, and we’d like the opportunity to resolve this for you. A member of our team has followed up via email!