All of a sudden I am not getting my…
All of a sudden I am not getting my deliveries for weeks, or they are getting damaged and I'm getting no updates. I get emails saying things will be delivered and they aren't or parcels held hostage at their depots. Awful awful service and I'm trying now to not order from companies that use Evri! Sort it out Evri, you were brilliant before but this service is bad!
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Carrie