Wi-Fi infra red. Get a better brand
Bought a few WiFi solar panels to add to my solar instal. Great for a year and then WiFi tends to fail. Bought some direct and down via Amazon. Pay a bit more and get a better brand. I went for a cheaper company thinking it’s a heater it doesn’t have many working parts.
Reply from KLARSTEIN
Dear Customer,
We sincerely appreciate you taking the time to share your experience. We’re sorry to hear that you’ve encountered issues with the WiFi connectivity of the panels after a year of use. Furthermore, we understand how important it is to have a stable and reliable system.
We take this type of feedback very seriously, as it helps us improve the quality of our products and services. Our products come with a 2-year warranty, except for B-stock items, which carry a 1-year warranty. If you made your purchase through a marketplace, please remember to contact us via that platform. If you purchased directly from us, you’re welcome to reach out to us directly, we’ll be happy to assist you.
Thank you once again for your trust.
Sincerely,
Alex