Order delayed.
Order delayed.
Delay in fulfilling, despatch & delivering orders happened again.
These delays are integral to EW operations as their systems not only recognise these failures but also immediately refer Customers to missing items as being part of their T&C's that Customers have agreed to!
Knowingly selling out-of-stock items, delaying an entire order as a consequence and then telling the Customer 'you signed-up to this' - Really EW, Really?
Reply from Electrical World
Hello D Brown,
Thank you for taking the time to leave your anonymous feedback. We’re sorry to hear about your frustration regarding the delays. Despite us requesting information, you haven’t provided the details needed to locate your order and assist further. If you could provide your order number or confirmation email, our customer service team would be happy to investigate and work with you to resolve any outstanding issues. We truly value your business and hope to make things right.
Best wishes,
Hannah