Disgusting Service
Disgusting Service - 0 stars would be more appropriate.
Ordere an item for collection, was given a collection date - this passed, I contacted to see what the issue is, and was told the item was out of stock when I ordered. I have to wait 10 days! It’s for a gift, so pointless then and was told I can’t cancel, so they provide the incorrect information and I have to wait 10 days!
October 11, 2025
Unprompted review
Reply from Tu clothing by Sainsbury's
Hi Gail,
Thank you for your review.
We are very sorry about the issue with your order and the incorrect stock information. We know waiting is frustrating, especially as it is a gift. We appreciate your feedback and will look into how to prevent this from happening again.
Tracey - Tu Clothing.