Sofa shopping made easy and comfortable!
An amazing buying experience at the ScS in Horwich, Bolton. A special mention to Tarique who initially helped us when we first came to visit then he was there to assist when we returned. The welcome was warm, friendly and then helped us choose the right sofa without any pressure at all. I have been in a lot of sofa stores where the sales team were pushy or not customer focused and just wanted a sale. Tarique was supportive, listened and understood my needs from the get go. I did shop around for satisfaction as buying a sofa isnt like buying a bag of sweets, it's got to be the right one as i dont intend to change the suite for a number of years. I returned back to Tarique at ScS for a few reasons as the deal was good and mainly the customer service was bang on! Friendly, attentive, wasn't in our space and left me to have a chat and discuss with my family before we chose. Patience in selling is key I guess. Tarique helped with measurements, style, materials choice and was very knowledgeable and understanding how the new sofas would look in my room. Thank you for making my shopping experience easy and comfortable as sofa shopping can be stressful with so many options out there these days with endless prices too. Honestly, i would highly recommend this store and in particular Tarique. This guy deserves recognition and a promotion. An asset to the business. Thank you!! 10/10.