Hi, thank you for your feedback.

We’re really sorry to hear you felt disappointed by the offer for your Prada heels — that’s never how we want anyone to feel. Our team always aims to provide fair prices based on real resale values, which depend heavily on demand, style, and current market trends rather than the original retail price.

Even luxury brands can fluctuate in resale value, and offers can vary depending on size, season, and how quickly similar items are selling. We completely understand your frustration and truly appreciate you taking the time to share your experience — feedback like this helps us continue improving.

Kind regards,
Label Source Team