I ordered directly from their website and I received exactly what I ordered and in a timely manner.

The url from the site I ordered is under Dexova, and it's part of Shopify, and order and payment were done through Shop services.

Unfortunately links aren't allowed in these reviews, but I suspect those that had a negative experience were led by a clone site, if that's the case, their financial institution should be able to help.
I hope this helps those that were scammed in some way.