Review of H.Samuel - Walsall


Rated 2 out of 5 stars

Overpriced!

Very disappointed with the value for money. Popped in today and had a quote for a 22ct gold ‘E’ pendant, weighs just 1.2g and measures approximately 12mm - yet the cost came back at approximately £729. The gold content is worth less than £70, so the price feels unjustified. I expected better and fairer pricing from a trusted jeweller. Will not be popping’ back anytime soon.

October 8, 2025
Unprompted review

Reply from H.Samuel

Hi Emma-Jayne,

Thank you for bringing your experience to our attention and I do apologise if you were unhappy with our bespoke design service.

We have taken on board your comments and your feedback is appreciated.

Kind regards,

Beck