A good product, but expensive
A good product, but expensive for what it is. As a special treat, maybe, but expensive. Note the tins are all the same, plain tins, with stickers on them to denote the different contents (birthday, christmas, etc), rather than being painted tins, which was slightly disappointing for me (although they dont claim anything different). The taste and quality of the biscuits is very good, but the cost and slightly disappointing tins reflect the 3 star only review.
Reply from Biscuiteers
Hi Matt,
Thanks so much for getting in touch, and I’m really sorry to hear that you were disappointed with the quality of the tin and felt the biscuits were expensive.
All our biscuits are lovingly baked and hand-iced by artists in London, and we see them as a true luxury gift. We believe our prices reflect the craftsmanship, quality ingredients, and the uniqueness of each handmade biscuit.
We do our best to be transparent by including tin sizes and full product details on every page of our website.
We also really appreciate your feedback about the tins. We regularly update our designs and prints, and to minimise waste, we use the same tin types with different decorative stickers for various collections. This helps us reduce environmental impact while still offering a beautifully designed and premium presentation.
Your comments have been shared with our product development and packaging teams for review.
If there’s anything else we can do for you, please don’t hesitate to reach out to us at yum@biscuiteers.com.
Best Wishes,
The Biscuiteers Team X