I was initially a little worried…
I was initially a little worried because I was charged for something. I did not realize that I had signed up for. Upon speaking with customer service, they agreed to refund the amount I had been charged. I really appreciate their willingness to work with me.
Reply from Thebestpdf
Dear Brendan!
Thank you for your candid feedback!
First and foremost, we want to emphasize that we do not have access to your personal or billing information. Therefore, we cannot take any actions on your behalf. Only customers can provide their information, initiate trials or subscriptions, and confirm payments. However, we are delighted to hear that after speaking with our team, the issue was quickly resolved, and we agreed to refund the amount. We appreciate you recognizing our willingness to work with you to make things right.
We wish you and your loved ones all the best.