Ordered the plates at 10am Friday
Ordered the plates at 10am Friday, expecting Saturday delivery. Especially as postage was not included and stated 24hour tracked.
Didn’t arrive Monday and now not arrived Tuesday.
I checked Royal Mail tracking and it still states they are waiting on the parcel to reach them. Seems like they print the label to create the tracking, then don’t send them till days later. Asked for a refund as ordered elsewhere now with next day delivery. Would advise to stay away and order elsewhere with some sort of service so you can actually get what you pay for. Company seem to blame Royal Mail a lot when in this case they didn’t send it!
*** reply***
The Royal Mail do not have the order with them, it’s not been handed over. And why is there no reply about my refund!
Reply from Number Plates Next Day
I’m really sorry to hear about your experience and the disappointment with your delivery. We always dispatch orders promptly, but once the parcels are handed over, any Royal Mail delays are unfortunately out of our hands. I completely understand how frustrating it is when tracking doesn’t update and it feels like nothing is moving.
We’re actively working with Royal Mail to try and minimise issues like this, as it’s important our customers get the service they expect.
Thank you for your feedback — it helps us improve, and I’m genuinely sorry for the inconvenience this has caused you.