Review of OVO


Rated 1 out of 5 stars

This company keep sending me…

This company keep sending me threatening emails and texts about an outstanding bill of £19.00 . The date given was before I moved in the property. The previous customer has passed away. That’s how low this company can get, trying to get money from a deceased customer!!
I’ve never used this rubbish company but they have managed to get my email and phone number. They claim it was my housing association who gave them my details. I checked with housing association and they would never give a company my private details. I suppose this Company can’t get the dead person to pay so they’re trying to charge me. I’ve reported them to the financial ombudsman for fraudulent claims and harassment. Dreadfully awful company, stay away or switch to octopus who wouldn’t do such an awful thing to the deceased!!

October 1, 2025
Unprompted review

Reply from OVO

This is upsetting to read, Paul.

Please email us at trustpilot@ovo.com with your name, DoB, and address including postcode, along with further details on what's gone wrong, so we can look into this.

^Chevonne