Review of Debenhams


Rated 1 out of 5 stars

Do not buy from this company

The Hotter boots arrived but not what I wanted so I returned them. This was acknowledged . I was also told a refund had been issued to PayPal. It has now been over a week and PayPal have not received any cash. DBZ say PayPal are being slow. This is nonsense as they are quick to refund.
I wish I had read these reviews before making my purchase.
Having read the reply no acknowledgment that PayPal still haven’t received the money.,In fact totally bland.

October 7, 2025
Unprompted review

Reply from Debenhams

Hi Anne,

Thank you for taking the time to leave a review of your recent experience. Really sorry to hear you weren't happy with the service.

We do value your feedback, especially when it helps us identify areas for improvement.

Thank you and take care.

Rob

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