Do not buy from this company
The Hotter boots arrived but not what I wanted so I returned them. This was acknowledged . I was also told a refund had been issued to PayPal. It has now been over a week and PayPal have not received any cash. DBZ say PayPal are being slow. This is nonsense as they are quick to refund.
I wish I had read these reviews before making my purchase.
Having read the reply no acknowledgment that PayPal still haven’t received the money.,In fact totally bland.
October 7, 2025
Unprompted review
Reply from Debenhams