Dear Garry,

Thank you for your review.

We’re truly sorry for the delay you experienced with your order and understand how disappointing it must have been, especially since it affected your travel plans.

The model you purchased is one of our best sellers and, unfortunately, experienced an exceptional restocking delay from the manufacturer. Throughout the process, our team stayed in touch and offered several options on how to proceed, aiming to make things as easy as possible for you.

We hope the glasses have met your expectations now that they’ve arrived, and we’d be happy to assist you again in the future under better circumstances.

Have a nice day!