Vtoman I’m falling in love with 😍 you
Treat there first time customers like dirt,they have got my Vtoman 600w power station that I sent back & promised to send out a replacement because that one only worked once and then wouldn’t charge.Still no replacement just cheesy A.I. Bot responses explaining how they are working to resolve any issues.Don’t trust your money with this horrible company,all you will get is silence.They claim to have an email but good luck with that one as there’s no one on the other end.
Reply from uk.vtoman
Dear Customer,
We have received your feedback and wish to assure you that this response was personally drafted by a member of our customer service team.
We must clarify that your order was placed through VTOMAN's official eBay store. As different sales channels (such as our official website, eBay, Amazon, etc.) operate with independent after-sales teams and systems, we do not have the authority to directly access, intervene in, or process after-sales requests from other channels. This includes checking your return status, arranging replacements, or processing refunds.
Therefore, we are unable to directly handle this matter for you. All issues you encounter must be resolved by the dedicated after-sales team responsible for eBay operations.
Please contact them exclusively through the following channel:
eBay Dedicated After-Sales Email: aftersale-service@vtoman.com
Thank you for your understanding.
Best regards,
Vivi