Delivery issue
No issues with the product(bike rack), but delivery by DHL could have been better. Failed to deliver on the first two days it was due (1st day "delayed", 2nd day said they couldn't gain access, but the house was occupied). Delivery on 3rd day was as per message.
Reply from Tredz
Hi Kevin,
Thank you for your review, I’m really sorry to hear about the delivery issues you experienced with DHL.
I understand how frustrating it must have been, especially with the failed attempts despite the property being occupied.
I’ve checked and can confirm that your order has now been successfully delivered.
I’m glad to hear there were no issues with the product itself, if we can be of any further support, please contact us via live chat on our website.
Kind regards,
John,
Tredz Team.