Review of Spirit Halloween


Rated 1 out of 5 stars

Horrible customer service

Horrible attitude and rude service from the manager 😡. Contacted corporate, they pretended to be empathetic, but at the end of the day did nothing at all. We provided all receipt information so they could check out the cameras and see exactly who the manager is that was so terrible. I encouraged them to watch the store cameras for proof of just how bad it is . I doubt they really care and won’t fix the ongoing rude service from their management.  A total waste of time contacting them 

September 18, 2025
Unprompted review

Reply from Spirit Halloween

Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Please contact us at Guestservices@spirithalloween.com so we may assist with your order. We thank you for bringing this to our attention and look forward to hearing from you!

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