Review of JustPark


Rated 1 out of 5 stars

SCAM AND NO REFUND

When we drove to the address of the parking space, all spaces around the property were permits only. I rang the owner of the space who told me that someone had set up an account in their name (scam) But then told me to park anywhere cos no one ever checks permits round here! We didn’t want to chance it, so we eventually found a parking space elsewhere. I rang JustPark to tell them immediately after. They told me they would remove the space from their website and give me a full refund. A week later, still no refund. So I emailed them to find out where my refund was. I received a reply saying they could not give me a refund but could try and contact the owner of the space on my behalf to see if they would give me one! Ridiculous!!!

September 21, 2025
Unprompted review

Reply from JustPark

We're sorry to hear you were unable to park. It is highly unlikely that somebody set up a listing in their name - the likelihood is that they may have forgotten they added their listing previously, which then can result in issues like the one raised here. Whatever the case, we will look into it.

A refund will be issued and we will email you shortly with confirmation of this. Thanks for your patience as we continue to investigate.