Poor value for money
I have been using Villa Plus for many years and have had a good experience. Not so much this time.
The Villa was over priced for the quality it offered.
We walked in and were confronted with numerous laminated signs not only saying what we could not do but two laminated pages stating what we would be charged for. This included at least 60 euros for leaving rubbish. Yet the kitchen cupboards were full and I mean full of old food. The fridge had 3 half bottles of tomato sauce and numerous half full bottles of mayonnaise and other sauces. The freezer needed serious cleaning.
The signs said you would be charged for getting sunscreen on towels and would be charged. In all my years I have never been confronted with all this especially when the property was poor for a holiday villa of this price.
There was a lack of coat hangers and inadequate pillows. There was no gas in the barbecue. The kitchen needed updating.
Seriously over priced.
I raised many of the issues from day one.
However, while very overlooked the outside area was nice and it was good to have a heated pool.
Reply from Villa Plus
Hello,
Thank you for sharing your feedback. We're sorry to hear that your recent experience didn't live up to the standards you're experienced previously. It's disappointing to hear about the cleanliness issues you encountered as well as the presence of excessive signage. We would expect our villas to be well-maintained and adequately equipped, so we will certainly share your comments with our overseas team for further attention.
On a positive note, we're glad the outside area and heated pool were enjoyable. Thank you once again for bringing these issues to our attention.
Thanks
Laura