i deposit and i find out they doesnt…
i deposit and i find out they doesnt have betting on their site. ( my fault ) i try to withdraw and they says they want me to verify my with id of name and then my adress from a bill 3 month old? i try to explain i doesnt get bills with post sent and its hard for me to show anything with my adress on except for ids or that my adress is visible on my bank account. And after some chat in the live section they banned me i cant log on. i am still waiting for them to reply and send me back my 1.000 euro
Reply from Playamo
Dear Mr Doreng,
We sincerely apologize for the highly frustrating experience you had, which led to your account being banned. It is unacceptable that you were unable to get clear answers and that you are still waiting for your €1,000 refund.
We acknowledge that the verification requests (like non-postmarked bills) can be difficult to meet. Your case needs immediate attention, especially since the account was banned. Please email our support team with your registered email address and Player ID. We will investigate the ban reason and ensure the status of your €1,000 is resolved and communicated immediately.
Regards,
Playamo Casino Team