I was told "We take responsible gaming…
I was told "We take responsible gaming and fair treatment seriously and do not blame customers for technical issues", per reply, but in reality -
On 10/1/2025 I was told by "John", manager, that I was "milking the issue", and then from "Emily Bloom", manager, that my situation "shows a pattern in which players can abuse our system and platform"
Again, to blame a customer and consumer for the websites internal issues is uncalled for. I really hope they learn that being kind, possitive, and proactive is always important.
Reply from SpeedSweeps Casino
Hi Brandon,
Thank you for sharing your experience. We want to be clear that SpeedSweeps does not intend to blame customers for technical issues, and we’re sorry if any communication you received came across that way. Our goal is always to treat players fairly and handle every case with respect while still protecting the integrity of the platform.
Please reply to your latest support email so we can review your case directly and ensure you’re being looked after properly.
Kind regards,
SpeedSweeps Casino